PARAKLETOS
RESOLUTION
Understanding the Roots.
Finding the Way Forward
RESOLUTION
Understanding the Roots.
Finding the Way Forward
Parakletos Resolution
Effective Date: September 2026
Last Updated: September 2026
Parakletos Resolution respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, online forms, scheduling services, and related communications.
Depending on how you interact with Parakletos Resolution, we may collect:
Your name and contact information, such as your email address and telephone number.
Information you voluntarily provide through our contact form or other website forms.
Information necessary to schedule and manage appointments.
Information you provide when communicating with us about potential or ongoing services.
Basic technical information associated with your use of our website, where collected by our website or service providers.
Please do not submit confidential, privileged, highly sensitive, or unnecessary information through the website contact form.
We may use personal information to:
Respond to enquiries and requests for information.
Communicate with prospective or current clients.
Schedule and manage appointments.
Determine whether mediation or another service may be appropriate.
Provide and administer mediation and related services.
Maintain appropriate business and administrative records.
Improve our website and services.
Comply with applicable legal, regulatory, professional, or ethical obligations.
We collect and use personal information for purposes reasonably related to our business and the purposes described in this Privacy Policy.
Our website may include forms for general enquiries and preliminary information.
Information submitted through these forms is intended to help us respond to your enquiry and determine appropriate next steps.
Submitting information through the website does not by itself establish a mediation relationship, attorney-client relationship, or other professional relationship.
Please do not use a website form to submit information that requires urgent attention or information that you do not want transmitted electronically.
Parakletos Resolution may use third-party service providers to operate aspects of its website, communications, forms, scheduling, and online meetings.
These services may include:
Zoho Forms for online forms.
Calendly for appointment scheduling.
Zoom for online meetings.
Email, website hosting, and other technology providers used to operate the practice.
These providers may process personal information as necessary to provide their services. Their handling of information may also be governed by their own privacy policies and terms.
Privacy and mediation confidentiality are not the same thing.
Submitting an enquiry or information through this website does not automatically create the confidentiality protections that may apply once a mediation relationship has been established.
If mediation proceeds, confidentiality and the handling of information will be governed by the applicable mediation agreement, applicable law, professional obligations, and the circumstances of the mediation.
Specific confidentiality provisions will be provided as appropriate during the mediation process.
Parakletos Resolution does not sell personal information.
We may disclose personal information to service providers that assist with website operation, forms, scheduling, communications, technology, or online meetings when reasonably necessary to provide those services.
We may also disclose information when required or permitted by law, legal process, court order, professional obligation, or other applicable legal requirement.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business or professional records, comply with legal or professional obligations, resolve disputes, or otherwise fulfill legitimate business purposes.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
We take reasonable administrative, technical, and organizational measures appropriate to the nature of the information we maintain.
However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.
For this reason, please avoid submitting unnecessary sensitive information through ordinary website forms or unsecured communications.
Depending on where you live and whether applicable law covers the information and circumstances involved, you may have certain rights regarding your personal information.
These rights may include the right to request access to, correction of, or deletion of certain personal information, as well as other rights provided by applicable state law.
Requests may be submitted using the contact information provided below. We may take reasonable steps to verify the identity of a person making a privacy request before providing access to personal information.
Where applicable law provides a right to appeal a decision concerning a privacy request, instructions for doing so will be provided in our response.
Parakletos Resolution seeks to comply with applicable Minnesota privacy requirements.
Where Minnesota's Consumer Data Privacy Act applies, individuals may have rights concerning their personal data, subject to the scope, exemptions, and limitations established by Minnesota law.
Those rights may include rights relating to access, correction, deletion, portability, and certain choices concerning the processing of personal data.
Minnesota law also provides requirements concerning privacy notices, data minimization, and the handling of consumer privacy requests.
Nothing in this section creates rights beyond those provided by applicable law.
Our website is not intended for children to independently submit personal information.
Parakletos Resolution may provide services involving matters concerning children or young people. Where such matters arise, information will be handled through appropriate processes involving parents, guardians, referring organizations, professionals, or other authorized persons as applicable.
Our website or third-party service providers may use cookies or similar technologies necessary for website functionality, security, analytics, or other ordinary website operations.
The specific technologies used may change as website services are added or updated.
Our website may contain links to third-party websites or services.
Parakletos Resolution is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of websites you visit through external links.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make material changes, we will update the "Last Updated" date and take any additional steps required by applicable law.
If you have questions about this Privacy Policy or how Parakletos Resolution handles personal information, please contact us using the contact information provided on our website.
Parakletos Resolution
info@parakletosresolution.com